This presentation draws a compelling parallel between the aviation industry’s use of checklists and automation and how these tools can dramatically improve efficiency, compliance, and consistency in property management.
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Leveraging insights from the speaker’s background as an airline pilot and property management company owner, the presentation illustrates how standardized processes – supported by tools like LeadSimple and Zapier can prevent costly mistakes, improve training, and ensure regulatory compliance. It highlights the importance of monitoring KPIs, encouraging anonymous feedback, and fostering a collaborative team culture through practices like shadowing, quarterly reviews, and recurrent training.
The overarching message: while checklists and automation are critical, success ultimately hinges on people, teamwork, and a strong system of accountability.
About Todd J. Ortscheid, RMP
Todd Ortscheid is CEO of Revolution Rental Management, a property management company in Atlanta, GA that has been in business since 2008. In addition to running his property management company, Todd also does some consulting work on the side to assist other property managers with increasing the revenue of their companies and automating their processes. Prior to entering the world of property management, Todd was an airline pilot for fourteen years, leaving Southwest Airlines to focus on growing his property management business. During his airline career, Todd also served as Executive Vice President of the world’s largest pilots union, the Air Line Pilots Association, Int’l (ALPA).
Todd lives in Senoia, GA with his wife Abi, his son Aiden, and their dog Pip.
Thursday, July 17, 2025
11:30am – 1:30pm
Holiday Inn & Suites Orange Park
620 Wells Rd Orange Park, FL 32073
Schedule of Events
11:30am – Check-in opens
11:30am – Lunch is served
12:00pm – Meeting begins!
Before July 10, 2025 – 5:00pm
Members $25
Non-Members $35
Affiliates Free
After July 10, 2025 – 5:00pm
Members $35
Non-Members $45
Affiliates Free
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Deadline to Register, July 16, 2025
5:00pm
No Refunds will be given
CONTACT
Melissa Gillispie
[email protected]
50/50 Tickets will be sold. You can purchase 50/50 tickets at online registration.
NARPM® JAX will be sharing our Portion of 50/50 from all our meetings and placing a collection bowl all year at our welcome table for
Big Brothers, Big Sisters Northeast Florida
$10 for 25 tickets
$20 for 50 tickets
National Association of Residential Property Managers
Jacksonville - Northeast Florida Chapter
